From the first phone call to service our air-conditioner till the finished job, I could not fault Artic Air Conditioning. They discovered more than a faulty air-conditioner and were very quick to offer advice. On purchasing a new system which arrived faulty,(from the factory), they offered advice and contacted the agent. The agent (Daikin) was not the most helpful, but on contacting Artic they were here to complete the job within a couple of hours of the Daikin tech leaving. Lara is a delight to speak to and very thorough in her job, along with everyone else we dealt with from Artic, they performed an excellent job. Thanks to Jai and his team